Please visit POPS’ Facebook page for HMP Preston for all the latest information and updates.
HMP Preston is a category B local prison situated in Preston, North West England.
POPS delivers the Visitor Centre Services at HMP Preston providing a warm welcome and advice and support for all visitors on a range of issues including travel, debt and housing. We also provide one to one support around the visiting process and prison procedures.
Visitors are able to join the family forum group where they can bring up any issues or contribute ideas to make the visitor experience more relaxed and friendly.
Recent Updates
Useful documents
Before your visit make sure you download and read the following documents:
- 10 THINGS YOU NEED TO KNOW
This includes information on how to book a visit at HMP Preston, travel directions, and other essential information. - Dress Code for Visitors
- Prisoner Debt and Money
- Rising Cost of Living Helpsheet – Preston
- Prison Life Videos
Important Contact Information
Booking Line: 0330 058 8224
Families Support Lead: 07471 037 207 (available Monday-Friday, 09:30-17:00)
Prison Switchboard: 01772 444 550
POPS’ Family Lead: savannahc@partnersofprisoners.co.uk
Visitor Centre Opening Times
Redwood Church Cafe opposite the prison is open Monday – Friday. Visitors can arrive from 12.30pm where POPS’ team are on hand to support families until 1pm.
Visiting Times
| Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Sunday: | 14:00 – 15:00, 15:30 – 16:30 14:00 – 15:00, 15:30 – 16:30 14:00 – 15:00, 15:30 – 16:30 14:00 – 15:00, 15:30 – 16:30 14:00 – 15:00, 15:30 – 16:30 14:00 – 15:00, 15:30 – 16:30 14:00 – 15:00, 15:30 – 16:30 |
Financial Assistance with Visiting
If you qualify to receive help with your finances such as benefits, you may be able to recoup all or part of the cost of your travel expenses.
Safer Custody
If you have concerns about someone in prison please call 01772 444 550 and ask to speak to ‘Safer Custody’/ ‘orderly officer’.
Alternatively, you can submit concerns via the online Safer Custody portal on the Prisoners’ Families Helpline website (link below).
Last updated 10/05/24.