Please visit POPS’ Facebook page for HMP Buckley Hall for all the latest information and updates.
HMP Buckley Hall is a category C men’s establishment, in the Buckley district of Rochdale in North West England.
POPS delivers the Visitor Centre Services at HMP Buckley Hall providing a warm welcome and advice and support for all visitors on a range of issues, including travel, debt and housing. We also provide one to one support around the visiting process and prison procedures.
Visitors are able to join the Family Forum Group where they can express any concerns or contribute to any ideas to make the visitor experience more relaxed and friendly. Themed Family Days also take place throughout the year.
Recent Updates
Useful Documents
Before your visit make sure you download and read the following documents:
- 10 THINGS YOU NEED TO KNOW
- Visitor Information Booklet
This includes information on how to book a visit at HMP Buckley Hall, travel directions, and other essential information. - Visiting dad (children’s visits booklet)
- Dress Code for Visitors
- Prisoner Debt and Money
- Rising Cost of Living Help Sheet – Rochdale
- Prison Life Videos
Important Contact Information
Booking Line: 01706 514 350
Opening hours 9:30am-11:30am (Mon to Fri) & 1.00pm-3.00pm (Mon/Wed/Fri)
Book by Email: socialvisits.buckleyhall@justice.gov.uk
Visitor Centre: 01706 514 357
Prison Switchboard: 01706 514 300
POPS’ Family Lead: nicolab@partnersofprisoners.co.uk
Visitor Centre Opening Times
Monday – Thursday 1.15pm – 4.30pm
Saturday & Sunday 8.45am – 11.45am, 1.15pm – 4.30pm
Visiting Times:
| Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Sunday: |
14:00 – 16:00 14:00 – 16:00 14:00 – 16:00 14:00 – 16:00 – 09:30 -11:30, 14:00 – 16:00 09:30 -11:30 (Parental Contact Visits), 14:00 – 16:00 |
Please be aware that due to current restrictions there are no toilet, tea bar or play area facilities open in the Visitor Centre.
A refreshment service is now in place in the visits hall. Visitors can pre-order from a reduced menu of refreshments and snacks before you visit, paying in the Visitor Centre on arrival. Please bring change to assist the payment process. Items purchased must be consumed in the visit hall within the course of the hour visit, or disposed of in bins before you leave the visits hall, so pleased consider this when making your choices.
Financial Assistance with Visiting
If you qualify to receive help with your finances such as benefits, you may be able to recoup all or part of the cost of your travel expenses.
Safer Custody
If you have concerns about an individual in custody at HMP Buckley Hall please call the Safer Custody helpline on 01706 514 304. This is a 24 hour line (answer machine). Callers should leave their name and contact number, the name and prison number of the person they have concerns about and the nature of the concern. The machine is checked every night and concerns responded to with a call back.
Concerns may also be brought to the attention of POPS’ staff for follow up or online at the link below:
| HMP Buckley Hall | Prisoners’ Families Helpline (prisonersfamilies.org) |
Last updated 15/05/24.