Please visit POPS’ Facebook page for HMP Liverpool for all the latest information and updates.
HMP Liverpool is a category B establishment.
POPS delivers the Visitor Centre Services at HMP Liverpool providing a warm welcome and advice and support for all visitors on a range of issues including travel, debt and housing. We also offer one to one support at times to suit families, please ask for more information. Family Forums are also available for families to get involved in, allowing families the opportunity to express any concerns that they may have.
Recent Updates
- Warm Spaces 2024
- Neurodiversity and disability – improving accessibility
- Prison Video app user guide for families
Useful Information
The following resources may help to prepare you for your visit::
- 10 THINGS YOU NEED TO KNOW
- Visitor Information Booklet
- Prisoner Debt and Money
- Dress Code for Visitors
- Prison Life Videos
Important Contact Information
Visitor Centre: 0151 530 4158
Booking Line: 0151 530 4050
Prison Switchboard: 0151 530 4000
POPS’ Family Lead: catherineg@partnersofprisoners.co.uk
Visitor Centre Opening Times
| Monday – Sunday | 08.30 – 17.00 |
Visiting Times:
| Day Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Sunday: | Social Visits 13.45 – 15.15 13.45 – 15.15 13.45 – 15.15 13.45 – 15.15 13.45 – 15.15 13.45 – 15.15 13.45 – 15.15 |
If you qualify to receive help with your finances such as benefits, you may be able to recoup all or part of the cost of your travel expenses.
Safer Custody
If you have concerns about an individual in custody at HMP Liverpool please call the Safer Custody concern line on 0800 528 0970 (freephone). This line often goes to an answering machine. This is always monitored so leaving a message logs your concern for prison staff to address.
You may also submit concerns online via the Safer Custody portal on the Prisoners’ Families Helpline website.
Last updated 15/05/24.